The customer service was outstanding. The quality of the product was outstanding. Exactly as shown on website. The installation was a lot easier than I thought it would be. Everyone I encountered at Appalachian Woods was extremely helpful and courteous. The transaction, despite the distance between us, could not have gone smoother. A superb product at a good price. | ||
B. San Souci | ||
Tom, who answered our email and phone calls and followed through with the order, was very pleasant. He was informative and kept us updated on the progress of our order. He was, and the company is, very easy to work with.. We love our floor which was installed to blend with our 100+ year old heart pine floors. | ||
R. Deragon | ||
Our floor guy was worried about the fit of the wood, but eventually he was quite impressed. It fit together perfectly. It’s stained and looks fantastic. | ||
S. Stanard | ||
The wide plank walnut flooring and the 100 year old wormy chestnut exceeded our expectations. the quality, character and uniqueness of the flooring has taken our house from great to spectacular. The house looks like it has been there for 100 years! | ||
J. Washle | ||
Website is easy to use and quick responses to emails. Location easy to get to and the product is exactly what we wanted. | ||
D. Smith | ||
Steve was great – knowledgeable and helpful. The product was exactly as I visualized from the website. Outstanding service – product was 100% true to the website description. | ||
S. Larsen | ||
You guys were great. We look forward to working with you in the future. | ||
J. Donohue Construction | ||
Wow! best describe my feelings. The table is awesome! Doing business with Appalachian Woods was a great experience from start to finish. | ||
E. Mabe | ||
You were able to give me an ETA that was accurate. Great service and great products. | ||
J. Strang | ||
Just plain excellent – better experience and price than Carlisle. | ||
R. Romaine | ||
Steve, just wanted to thank you again for the great transaction. My floors are going in right now and the wood is absolutely beautiful, exactly what I wanted. I will keep you in mind for my next project (about 2 years when we move to Michigan) and tell all the neighbors who are ooooing and awing where to get the project. The house smells wonderful. A very delighted customer ~~ | ||
J. Pastick | ||
My experience with the sales team, and their expertise, was very helpful throughout the ordering and installation process. Appalachian Woods delivered 100%!! |
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J. Schuldner | ||
Wish I had done more of the house with this flooring! | ||
J. Sanders | ||
Tom was great with his help. The wood turned out better than imagined. I have very high expectations of people and products I use in my business. Appalachian Woods has both met and exceeded those expectations. | ||
S. Dority (Dority Construction) | ||
Stephen, I am totally satisfied with your antique barnwood flooring and the beams. The project turned out exactly as I hoped. | ||
J. Wilson | ||
Tom…First off I’d like to thank you for all of your help during this process! People think I was crazy to order a floor on-line, sight unseen…I truly believe that your goodness came through the phone line, so I wasn’t really nervous about it! I was just so excited to have found this floor….and when it arrived it was everything I imagined it would be, but better! Everyone who walks in the door mentions the floor, how beautiful it is and how it adds so much to the room! We are absolutely thrilled! | ||
J. Heger | ||
The customer service is super friendly and informative. I’ve been installing flooring for 11 years and have never seen one as beautiful or interesting as the antique barn board flooring I installed throughout my house. Thanks to Stephen for suggesting the Waterlox finish because the finished product is tough to take your eyes off of! | ||
C. McKissick | ||
Appalachian Woods was nice and friendly. They returned calls, were easy to work with and had prompt delivery. | ||
J, Jordan | ||
Tom Paulus helped me out with my initial order, and has since filled two others. He is easy to work with and is on point. | ||
M. Finkel | ||
Perfect transaction. Quick Shipping. Product was as described. Thanks Appalachian Woods! | ||
Ivan Jones Construction | ||
The quote, ordering and delivery were very streamlined and easy. Good products! | ||
David Smith Construction | ||
Steve, I just want to express how happy we are with our #3 Country Farmhouse Plank Heart Pine; the wood is beautiful–the color, character and grain are all stunning! Thanks again! | ||
J. Ruf | ||
Great to work with a local and professional company. Very flexible and accommodating. Floors are amazing and stair treads even better. | ||
D. Hughes | ||